Our roadside tire change puts your spare on where you stopped, at any hour, from compact cars to big tires on lifted trucks. If there is no usable spare, or the spot is too tight to work safely, the same call becomes a tow.
Many drivers have never seen their spare. Pick your kind of vehicle to see where it usually rides and how it comes out, then tick off the four checks below. Your owner's manual has the exact spot for your model.
Car or sedan
Tell dispatch"Sedan, compact spare in the trunk, the jack is there too."
SUV or minivan
Tell dispatch"SUV, I think the spare is underneath and I have the wrench."
Pickup truck
Tell dispatch"Pickup, spare under the bed, tires are 35 inch."
Jeep or off-roader
Tell dispatch"Spare on the tailgate, locking lug, I have the key."
No spare found
Tell dispatch"No spare, sealant kit did not hold, take it to my tire shop."
Tap each check you can confirm. Anything you cannot check, tell dispatch.
A tire change sounds simple until the driver arrives and finds a locked wheel or a flat spare. These four answers tell dispatch whether it is a roadside fix or a tow before anyone heads your way.
Front or rear, driver or passenger side, and whether more than one is low. Two flats means one spare is not enough.
Say it like"Rear passenger side, the only one that's down."
Whether there is one, where it is, and whether it is a full-size tire or a smaller compact spare. Say so if it looks low.
Say it like"Full-size spare under the bed, I think it's aired up."
Locking lug nuts need their matching adapter. Check the glove box, center console and the jack kit. Without it, the wheel may not come off.
Say it like"It has wheel locks and I found the adapter."
Year, make and model, any lift or oversized tires, and where you are: road, direction, nearest mile marker or address.
Say it like"Lifted pickup on 35s, US 285 westbound by the pullout."
Big, heavy tires on lifted trucks are part of the job. Give dispatch the size from the sidewall when you call so the driver knows what is waiting on the shoulder.
Call dispatchNot every spare is a full tire. Here is what each setup can and cannot do, based on owner's manual and tire maker guidance. Your own manual has the final word for your vehicle.
A full tire on a full wheel, common on trucks and many SUVs. Once it is on and properly inflated, you drive on to a tire shop on your own schedule.
Tow ifit is flat, cracked, or stuck on a seized hoist.
The narrow temporary spare many cars carry. It gets you to a tire shop, not through a road trip.
Tow ifthe shop is far over mountain roads or snow is coming.
A can of sealant and a small compressor in place of a spare. Built for one small hole in the tread.
Tow ifthe tire will not hold air after sealing.
Stiff sidewalls carry the vehicle for a short way after air loss, so the car may have no spare at all.
Tow ifyou are past the range or the tire is torn. See 24/7 emergency towing.
A worn spare matters more here than in most places. Colorado's Traction Law requires at least 3/16 inch of tread on winter, all-weather or M+S tires, and it is in effect every year from Sept. 1 through May 31 on the I-70 mountain corridor between Dotsero and Morrison. CDOT can turn it on for other state highways in a storm.
Source: CDOT Passenger Vehicle Traction and Chain Laws. If your spare is bald, a tow to a tire shop may be the safer trip in winter.
Mountain shoulders are narrow, many sit on a grade, and some are dirt. The change itself takes a few steps. Deciding where it happens comes first.
Which tire, the spare, the lock key, the vehicle and your location.
Traffic, shoulder width, grade and ground. If the jack side faces a live lane, the vehicle moves before any wrench comes out.
The wheel diagonally opposite gets blocked, and the lug nuts are broken loose while the tire is still on the ground.
Up on firm, level ground, flat off, spare on, lugs snugged in sequence, then down and tightened.
The spare's pressure gets checked and your flat goes with you. Plan a stop at a tire shop to repair or replace it and to torque the lugs.
Owner's manuals say to get completely off the road and to jack only on firm, level ground. On a mountain road, these are the spots that fail that test.
In those spots the vehicle goes on the truck. The change happens somewhere safe, or the tow goes straight to your shop or home.
A 35 inch tire on a lifted truck is heavy and awkward, and plenty of shops are closed by the time it goes flat. We change them. Tell dispatch the size, whether the spare matches, and how much lift the truck has.
Cost depends on where you are and how far the truck travels, the time of day, the vehicle and tire size, and whether the spare works or the call turns into a tow. Ask dispatch for a quote when you call. D&J has served the foothills since 1984 with WreckMaster and I-TECC certified professionals, and we serve AAA members.
"Made the best of a bad situation. They were able to help me out of a bind and change a large and heavy 35” tire when everyone else was closed. Can’t than you team enough, super nice guy and had all we needed to change the tire on a big lifted truck. Thank you very much for your help today!!"
Not sure whether yours is a roadside fix? Call (303) 674-0198 and dispatch will walk through it with you.
Yes. Big tires on lifted trucks are part of our roadside tire changes, including 35 inch tires. Tell dispatch the tire size and whether the spare matches when you call.
Check for a sealant kit or run-flat tires first. A sealant kit only handles a small puncture in the tread, and run-flats only go a limited distance. If neither will get you to a tire shop, we tow the vehicle to the shop or to your home.
Only as far as a tire shop. Many owner's manuals say never to exceed 50 mph on a compact spare, not to put chains on it, and to replace it with a full tire at the first opportunity. Your manual lists the limits for your vehicle.
Tell dispatch before the truck heads out. Without the matching adapter, a locked wheel may not come off at the roadside, and the call may need to be a tow instead. Check the glove box, center console and jack kit first.
Colorado's Traction Law requires at least 3/16 inch of tread on winter, all-weather or M+S tires. It is in effect from Sept. 1 through May 31 on I-70 between Dotsero and Morrison, and CDOT can apply it to other state highways in a storm. A bald spare can leave you out of compliance on the drive home.
Pull as far off the road as you safely can, turn on your hazard lights, and wait away from traffic. Have the four answers ready: which tire, the spare, the lock key and where you are. A dispatcher answers at (303) 674-0198 every hour of every day.