Trailhead lots
You come back from a hike and the keys are on the seat or clipped inside a pack in the cargo area. Cell signal can be weak at the lot, so call from where it is strong and say which lot you are in.
D&J Towing's vehicle lockout service helps when your keys are locked inside your car, truck or SUV, any hour of the day or night. Before you do anything else, look inside: if a child, a pet or anyone who cannot get out alone is in the vehicle, call 911 first.
A locked car with nobody inside is an inconvenience. A locked car with a child or a pet inside can turn dangerous fast: NHTSA warns that a car can heat up by 20 degrees in 10 minutes, and cracking a window does little to help. Answer two quick questions and the board shows the right call order.
Cold counts too. A foothills night can turn dangerous for a small child or a pet in a car that is not running. If you are unsure, treat it as danger and call 911.
Pick who is inside to see your call order.
A lockout call takes a minute when you have the details ready. These are the questions dispatch asks, in the order they come up, so the right person shows up at the right spot.
Paperwork locked in the glove box? Tell dispatch when you call. It is common for it to be inside with the keys, and the driver can check it once the door is open.
Most lockouts are not on the highway. They happen in parking lots, where you stepped away for a minute. Each place has its own detail worth telling dispatch.
You come back from a hike and the keys are on the seat or clipped inside a pack in the cargo area. Cell signal can be weak at the lot, so call from where it is strong and say which lot you are in.
Gear out, doors shut, fob still in a jacket on the back seat. Ski area lots off I-70 are big and cold, so wait somewhere warm nearby if you can.
The bags go in, the door shuts, and the keys are still on the seat. If groceries need to stay cold, mention it. If a child is still buckled in the car seat, that is a 911 call first.
The engine is running and the doors locked while you went in to pay. Let the station staff know, and if the car is at a pump, tell them a lockout truck is on the way.
Vehicle lockouts are part of the roadside assistance we run around the clock from our Evergreen base. Here is what to expect, start to finish.
Dispatch answers 24 hours a day, every day of the year, holidays included. Give the details above.
Dispatch tells you the price before a truck heads your way and gives you an honest estimate of when it will arrive.
The driver finds you and confirms it is the right vehicle.
Once you are back in, check that the keys work and the vehicle starts before the driver leaves.
Keys lost rather than locked inside, or the car will not start once you are in? The same call can turn into a jump start for a battery drained by an interior light or an ignition left on, or a tow to your home or your shop.
We do not post a flat lockout rate, because the same service can mean a short drive to a grocery lot in Evergreen or a long run to a trailhead at the end of a dirt road. Dispatch quotes the job when you call, before a truck heads your way.
D&J has been a family-owned towing company in Evergreen since 1984, with WreckMaster and I-TECC certified professionals. We serve AAA members, and you can always call us directly any hour. Visiting the casinos? Our Black Hawk towing page covers lockouts in parking garages there.
How far the truck travels from Evergreen to reach your vehicle, across our roughly 50-mile Colorado radius.
Late nights, holidays, snow and ice on the road all play into the quote.
A family car, a work truck and a commercial van are not the same job. Give the make, model and year.
If the vehicle also needs a jump start or a tow once it is open, that is added to the call.
Not sure if your situation is a lockout call or a 911 call? When in doubt and someone is inside, call 911. For everything else, call dispatch at (303) 674-0198.
Call 911 first. A car can heat up by 20 degrees in 10 minutes, and NHTSA advises calling 911 right away when a child is alone in a vehicle. Once responders are on the way, call us at (303) 674-0198.
Be ready to show a photo ID and the registration or another document that ties you to the vehicle. If the paperwork is locked inside, tell dispatch when you call.
Tell dispatch the engine is on so the driver knows before they arrive. If the vehicle is in a garage or any closed space, get out of that space and let the people around you know.
Call 911 first. Colorado law (C.R.S. 13-21-108.4) protects a person who forces entry to rescue an at-risk person, dog or cat in imminent danger, but only when they follow its steps, including contacting 911 or law enforcement before breaking in and staying with the person or animal until help arrives. The dispatcher can tell you what to do.
Yes. D&J Towing is open 24 hours a day, 7 days a week, 365 days a year, holidays included. We accept cash, Mastercard and Visa.
If nobody is inside, call dispatch with where you are, the vehicle, and where the keys are, and we will quote the job on the phone. If a child, a person who needs help, or a pet in danger is inside, call 911 first and then call us.